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This won't really be a list of rules, as I'd like the admins to use some of their ideals of moderating in the server, rather than just my own. Instead, this will be a general statement on how we would like our Staff Members to handle different situations as they show up.
To help explain, I'll use the two major political parties in the United States of America; the Democrats and the Republicans. If you don't live in the U.S. this might not make too much sense and be of much help, but hopefully you have a general idea of the difference between the two parties. To summarize, on one hand, Democrats believe in a bigger stronger government that is involved in people's lives and is there to regulate society. On the other hand, Republicans believe in a small government that is kept out of people's lives. Essentially, the Republicans believe in a hands off approach.
I'm basically comparing the server staff to government, with Dark Matter RP being more of a Republican server (my views on moderating have nothing to do with my actual political opinions). We don't want nit picky admins, who obsess over every detail, interrogate people after any kill, and lay down harsh punishment for small offences. That being said, we don't want overly casual admins who do nothing in times of need. Just as Republicans don't want government in people's lives, we want admins to be as small a part of a player's experience as possible, while still making sure that everyone has a good time.
Here is a hypothetical situation with two hypothetical outcomes. A gang is raiding the PD. Police arrive and a firefight ensues. In the process, a civilian or two get caught in the crossfire (they are presumably killed by gang members) and claim RDM. You could, as admin, come no clipping down to the PD, then slay all the gang members and excoriate them for RDM, as well as threaten to ban them for a second offense, but this isn't really a good approach. Players shouldn't have to play in fear of making small mistakes like that, and in real life people get caught up in bad situations like this one all the time. The better approach is to PM the offending gang members and tell them to be more careful, and possibly compensate the civilians for any losses. This way, everyone is fairly happy, and you don't severely damage anyone's RP experience.
Of course, cheaters, griefers, spammers, DDoSers, and other players who are extremely detrimental to the server experience should still be dealt with quickly and harshly. And, it is still the duty of admins to enforce the rules, even the minor ones that are not listed (More information can be given).
So now the general tone/mood of administrating has been set, here's a list of important clarifications:
Do's and Do NOT's:
-Do NOT flaunt admin, or pick fights with players because you know you can win.
-Do NOT go around asking people if they need help for absolutely no reason. In general, people should come to you if they have a problem, and not the other way around (Teleporting of any kind without help being asked first is considered staff abuse).
-Do NOT lay down extremely harsh punishments for minor offenses (Jailing over 90 seconds is abuse of power)
-Do NOT use your position as admin to gain an advantage in the server.
-If you are not admin on duty, you should be playing with the players, as well as, of course, responding to people's issues and complaints.
-If you are admin on duty, please don't go no clipping or flying all over the map, into people's bases, etc. It takes people out of the experience to see some random naked person flying around the map.
-Do NOT showcase/demonstrate your admin powers in public. Do it all in the Admin Room/private area.
-Always remember that being admin is NOT about you; it's about the good of the server.
-Always tell a Super Admin of troublemakers and what punishment you gave them, incase for future reference.
-DO NOT BAN UNLESS ABSOLUTELY NECESSARY. Punishing players undermines the community that we strive to achieve!
List of Offenses with Appropriate Punishments:
***Anything that starts with "Repeated" means that the player must have been warned at least two times before the specified punishment can be applied.***
-Repeated Failure to Follow Staff Instructions: Assuming the player has been warned, this would result in a fairly short ban of ideally one or two hours. If this person is known to be an ass, you may lengthen the ban, assuming you have the correct evidence.
-Repeated Failure to Follow NLR: Assuming the player has been warned, this would result in a kick or fairly short ban, ideally one or two days.
-Repeated Spamming: Generally, if the player has already been warned, they should receive a ban that is anywhere from a few hours to a day. If the player is obviously just trolling or intentionally being disruptive that ban can be lengthened. If they seem like they are trolling/being racist intentionally, do not warn them, but ban them immediately for a few hours until they cool off. It is up to you to decide if it's more of a joke, or just being a dick.
-Griefing/Minging: This largely depends on whether or not the player understands what he/she is doing wrong, and the severity of the grief/minge. If the player blocks the spawn, for example, ban them immediately for 1 year. Otherwise, use your own judgement to punish accordingly.
-Hacking/Cheating: There are generally no warnings in this case. If someone is seen cheating or hacking in any way, they should get a perma immediately. Such examples include flying, bug abusing, glitching, etc.
-Staff Abuse: If you catch any Staff Member not following the rules or being detrimental to the server in any way. Do not tell them and immediately contact a Super Admin. Always try to get proof/evidence to back up your claim.
-DDoS threats/crash attempts: Ban the offending player immediately permanently. Do not listen to or respond to DDoS threats, just ban the player.
-DO NOT ban anyone unless they are being seriously detrimental to the server for a period longer than 2 days.
-DO NOT jail anyone for longer than 90 seconds unless you are absolutely forced to.
-DO NOT take action without a warning/admin situation. Assumptions are dangerous. You have to know both sides of the story.
-Being a Staff Member, you are entrusted with punishing according to your own judgement. Do not abuse this power as we strive for a laidback friendly community atmosphere.
-Being honest is the greatest attribute of being a staff member. We don't mind if you make mistakes, as long as you learn from them.
Final Notes:
Generally, unless it's blatantly obvious, try to stay out of peoples affairs. If they do not call for you in the admin chat/specifically ask for help, don't go to them.
Thank you for reading this rather long and complex overview of our admin policy. Make sure you're ready for some special tests! If you have any questions, feel free to shoot me a pm.
For those who desire a less fun blunt list of rules for Admins, here you go:
Admin Rules:
Note: If there is an Admin on Duty, there is no reason for other administrators to be involved in disputes, unless a second opinion is required.
- Follow Chain Of Command; in a dispute, the higher ranking administrator has the final choice.
- Do not use No-Clip, unless inspecting a base. If inspecting a base for prop block, or the appropriate number of fading doors, etc. you must warn the player before entering the base or house.
- Do not move anyone's props unless you have warned them about a rule violation and have refused to comply.
- Don't use the Administrator powers to spawn weapons without due reason.
- Do not ban other administrators unless they are breaking serious rules, report them and warn them.
- Do not randomly slay, or punish players unreasonably.
- Use Teleport for a valid reason. (With someone that needs help, has a complaint, or is reporting someone for violating rules.)
- For higher ranking Administrators, use ULX to ban players, not FAdmin.
- Format bans correctly, with a reasonable time and reason. (Example; !ban Minge1337 10080 Mass RDM; Left to avoid confrontation) will ban the player for one week. Mass RDM as in they killed several people for no reason. Depending on the severity, ban with an appropriate time.
To help explain, I'll use the two major political parties in the United States of America; the Democrats and the Republicans. If you don't live in the U.S. this might not make too much sense and be of much help, but hopefully you have a general idea of the difference between the two parties. To summarize, on one hand, Democrats believe in a bigger stronger government that is involved in people's lives and is there to regulate society. On the other hand, Republicans believe in a small government that is kept out of people's lives. Essentially, the Republicans believe in a hands off approach.
I'm basically comparing the server staff to government, with Dark Matter RP being more of a Republican server (my views on moderating have nothing to do with my actual political opinions). We don't want nit picky admins, who obsess over every detail, interrogate people after any kill, and lay down harsh punishment for small offences. That being said, we don't want overly casual admins who do nothing in times of need. Just as Republicans don't want government in people's lives, we want admins to be as small a part of a player's experience as possible, while still making sure that everyone has a good time.
Here is a hypothetical situation with two hypothetical outcomes. A gang is raiding the PD. Police arrive and a firefight ensues. In the process, a civilian or two get caught in the crossfire (they are presumably killed by gang members) and claim RDM. You could, as admin, come no clipping down to the PD, then slay all the gang members and excoriate them for RDM, as well as threaten to ban them for a second offense, but this isn't really a good approach. Players shouldn't have to play in fear of making small mistakes like that, and in real life people get caught up in bad situations like this one all the time. The better approach is to PM the offending gang members and tell them to be more careful, and possibly compensate the civilians for any losses. This way, everyone is fairly happy, and you don't severely damage anyone's RP experience.
Of course, cheaters, griefers, spammers, DDoSers, and other players who are extremely detrimental to the server experience should still be dealt with quickly and harshly. And, it is still the duty of admins to enforce the rules, even the minor ones that are not listed (More information can be given).
So now the general tone/mood of administrating has been set, here's a list of important clarifications:
Do's and Do NOT's:
-Do NOT flaunt admin, or pick fights with players because you know you can win.
-Do NOT go around asking people if they need help for absolutely no reason. In general, people should come to you if they have a problem, and not the other way around (Teleporting of any kind without help being asked first is considered staff abuse).
-Do NOT lay down extremely harsh punishments for minor offenses (Jailing over 90 seconds is abuse of power)
-Do NOT use your position as admin to gain an advantage in the server.
-If you are not admin on duty, you should be playing with the players, as well as, of course, responding to people's issues and complaints.
-If you are admin on duty, please don't go no clipping or flying all over the map, into people's bases, etc. It takes people out of the experience to see some random naked person flying around the map.
-Do NOT showcase/demonstrate your admin powers in public. Do it all in the Admin Room/private area.
-Always remember that being admin is NOT about you; it's about the good of the server.
-Always tell a Super Admin of troublemakers and what punishment you gave them, incase for future reference.
-DO NOT BAN UNLESS ABSOLUTELY NECESSARY. Punishing players undermines the community that we strive to achieve!
List of Offenses with Appropriate Punishments:
***Anything that starts with "Repeated" means that the player must have been warned at least two times before the specified punishment can be applied.***
-Repeated Failure to Follow Staff Instructions: Assuming the player has been warned, this would result in a fairly short ban of ideally one or two hours. If this person is known to be an ass, you may lengthen the ban, assuming you have the correct evidence.
-Repeated Failure to Follow NLR: Assuming the player has been warned, this would result in a kick or fairly short ban, ideally one or two days.
-Repeated Spamming: Generally, if the player has already been warned, they should receive a ban that is anywhere from a few hours to a day. If the player is obviously just trolling or intentionally being disruptive that ban can be lengthened. If they seem like they are trolling/being racist intentionally, do not warn them, but ban them immediately for a few hours until they cool off. It is up to you to decide if it's more of a joke, or just being a dick.
-Griefing/Minging: This largely depends on whether or not the player understands what he/she is doing wrong, and the severity of the grief/minge. If the player blocks the spawn, for example, ban them immediately for 1 year. Otherwise, use your own judgement to punish accordingly.
-Hacking/Cheating: There are generally no warnings in this case. If someone is seen cheating or hacking in any way, they should get a perma immediately. Such examples include flying, bug abusing, glitching, etc.
-Staff Abuse: If you catch any Staff Member not following the rules or being detrimental to the server in any way. Do not tell them and immediately contact a Super Admin. Always try to get proof/evidence to back up your claim.
-DDoS threats/crash attempts: Ban the offending player immediately permanently. Do not listen to or respond to DDoS threats, just ban the player.
-DO NOT ban anyone unless they are being seriously detrimental to the server for a period longer than 2 days.
-DO NOT jail anyone for longer than 90 seconds unless you are absolutely forced to.
-DO NOT take action without a warning/admin situation. Assumptions are dangerous. You have to know both sides of the story.
-Being a Staff Member, you are entrusted with punishing according to your own judgement. Do not abuse this power as we strive for a laidback friendly community atmosphere.
-Being honest is the greatest attribute of being a staff member. We don't mind if you make mistakes, as long as you learn from them.
Final Notes:
Generally, unless it's blatantly obvious, try to stay out of peoples affairs. If they do not call for you in the admin chat/specifically ask for help, don't go to them.
Thank you for reading this rather long and complex overview of our admin policy. Make sure you're ready for some special tests! If you have any questions, feel free to shoot me a pm.
For those who desire a less fun blunt list of rules for Admins, here you go:
Admin Rules:
Note: If there is an Admin on Duty, there is no reason for other administrators to be involved in disputes, unless a second opinion is required.
- Follow Chain Of Command; in a dispute, the higher ranking administrator has the final choice.
- Do not use No-Clip, unless inspecting a base. If inspecting a base for prop block, or the appropriate number of fading doors, etc. you must warn the player before entering the base or house.
- Do not move anyone's props unless you have warned them about a rule violation and have refused to comply.
- Don't use the Administrator powers to spawn weapons without due reason.
- Do not ban other administrators unless they are breaking serious rules, report them and warn them.
- Do not randomly slay, or punish players unreasonably.
- Use Teleport for a valid reason. (With someone that needs help, has a complaint, or is reporting someone for violating rules.)
- For higher ranking Administrators, use ULX to ban players, not FAdmin.
- Format bans correctly, with a reasonable time and reason. (Example; !ban Minge1337 10080 Mass RDM; Left to avoid confrontation) will ban the player for one week. Mass RDM as in they killed several people for no reason. Depending on the severity, ban with an appropriate time.
